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Hello Jeff,
I just wanted to tell you how much I'm enjoying my "new" car that you and Roger picked out for me. It is great and I like it better each day. Thanks again and it was enjoyable doing business with you and Roger.
Sincerely June R.
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I would like to share a great experience I had when buying a used car at Colonial Motors Ltd in Milford. Jeff Saunders, the dealer from whom I made my purchase, is truly an honest, trustworthy, helpful and kind business man. I have bought cars from Jeff and his family in the past and have always had a good experience.
Jeff has told me he only sells cars that he would have his own family drive, and I believe it. He took in my old car ( a 1995 Buick Park Avenue which I also bought from him) as a trade-in. He made the transaction so smooth and easy. After I had my new 2007 Buick LaCrosse home for a few days, Jeff stopped over to my house to see how I liked it. He truly cares about his customers.
I would highly recommend Colonial Motors LTD when shopping for your next car. It's people like Jeff Saunders who remind me of how lucky I am to live in a community like Milford.
C.Gale Perry
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To My Good and Dear Friends at Colonial Motors:
I am compelled to write to tell you what you have meant to me over the past thirty or more years. After talking to Jeff this past week I realized just what a wonderful thing this relationship has been.
I don't think there are too many folks in this fast paced world of today that can say they have bought 19 cars from, not only the same dealer, but the same family.
I am so blessed to know all of you, Donna & Bill (from school) and Jeff & Brian. I don't recall my first car I purchsed but I do know I have always been treated with such honesty and respect that buying a car from anyone else would not have entered my mind. That is something that was rare back then and almost unheard of these days. A woman car shopper is an easy 'mark' to many dealers. I have found that out here in Florida.
The professional but very friendly way this organization is operated is a testimony to why it has been so successful for so long. It would not have worked exept for the true caring and consideration these great people have for their clients and the honesty they extend to all.
When I stop to think of my many blessings in this life I put all of you at the top of my list and thank God for knowing you and having the privilege of being your friend and client.
May you always know the success you have now and know how many people you have touched with your kindness and consideration.
Yours very sincerely,
Bonnie
P.S. I still have my same key chain from 30 years ago!
Hi Folks, I've been a repeat customer for over 25 years and have always bee treated good & fair. In general I hate car sales people, but they are different at Colonial Motors. Low key, no pressure, and no BS. You feel like you are dealing with customers you can trust. Jeff continues to constantly hunt up good clean used cars. I have to admit I am one of the many guys who sneak around the lot at night checking out the cars (only now I have to drive all the way from Howell!) It is like a carshow or maybe Milford's answer to Barrett-Jackson. You can tell Jeff is truely a car guy and always will be and we will keepsneaking around, but also buying when the time is right! Keep up the good work, ~Chris F
I just wanted to add my personal feelings towards Jeff in regards to our dealings for the last 26 years. I have purchased 15 to 20 cars from this dealership and anytime that I may have had a problem it was automatically taken care of. Those times were few and far between. Every car was in perfect running order and in absolute great condition. Jeff and his brother Brian are the only ones that we ever went to for a used automobile and we have been absolutely 100% satisfied with every purchase. When the need is required, we will continue that relationship. Respectfully, John M.
The Senate - State of Michigan
Dear Mr. & Mrs. Saunders
I had the opportunity to read the wonderful article in the Milford Times commemorating the 40th anniversary of your business. I wanted to take the time to join with family, friends, and colleagues in celebrating theis milestone.
For 40 years, Colonial Motors has made it a priority to connect quality people with quality cars. Their patrons often return time and time again because of the outstanding service. In this day and age it is important to honor the tradition of integrity and high standards. Clearly you have done this for decades and I wish you the best of luck in your next 40 years. Again, congratulations on this important milestone. I look forward to reading your next big anniversary and wish continued success for years to come.
Sincerely,
Nancy Cassis
State Sentator
Colonial Motors and Jeff Saunders continually provide our family with superior cars, car care and service. And, go a step beyond - Jeff personally snow plows our 1/4 mile driveway (pro bono) each time the Michigan winter snow falls, allowing us to pastor the Church-on-the-Corner in Milford, hospitals, homes, offices, emergencies and wherever the call for help and hope, the Pastor can be there, thanks to Jeff's heart of service. ~Rev. R. John & Coventry Harris
Dear Mr. Saunders,
This note is just to thank you for the special customer care you exhibited recently. You picked up half of the cost of repairing my '03 Silverado windshield wipers, even though Colonial's warranty period had run out. I suspect this kind of behavior is the reason so many in Milford regard your reputation so highly.
Thanks again. I wanted you to know that the special customer care was appreciated.
Sincerely,
James Groening
Jeff, thanks for calling to follow up on the Grand Am. It seems to be driving fine. We want to thank you and your family for taking the extra time and effort to make sure we were happy with our purchase. It was the first time we actually had fun buying a car, and we've bought a lot of cars! Your inventory of cars has obviously been well thought out, researched and hand picked with great care and your establishment presents an air of professionalism and a spirit of home town family owned business. We've told everyone we know what a great car buying expirence we had working with you and we certainly plan on coming back when the need arises. Thanks again, Bob & Cathy
Scott, Jeff & Nicole, I'm writing to let you know I am really enjoying the Jaguar, but more than that, to thank you for a great buying experience. I've worked with car dealers in the past, but never enjoyed the type of straight-forward, honest, fair, no-pressure dealing as I experienced at Colonial Motors. Thank you again!
Here is the photo I promised to send. Georgia likes the car just fine and there is a smile on her face whenever she is behind the wheel. Thank you for taking care of us with the purchase. It is everything you shared. The trip home to Wisconsin was a fun drive. ~Ron 
Bill and I would like to express our appreciation for your wonderful, "whatever it takes" attitude to customer service. This type of service is so unusual today, but so much apprectiated. 1) The leak you repaired has not come back and Bill loves his truck. 2) I love my 'Sto&Go' Dodge and have had a lot of compliments on your pin striping. Thank you so much for both. Jan & Bill
Dear Jeff, Just a note to thank you for your tender loving care in finding my car. It's wonderful! I'm still studying all the buttons. Sincerely, Margaret
Letter to Editor at Milford Times
Dear Editor,
I recently gratuated from college and got my first job, apartment and a new used car. I decided to travel back into Milford where I have lived all my life to search for that car. I have driven by Colonial Motors a thousand times and noticed nice looking cars in the lot but never stopped there before. When I did, I found the car that I had wanted forever but, just as important, I found a great place to do business. From the first time I visited the dealership i was treated like they had known me for years. Everything was handled so professionally, yet so non-pressured and relaxed. In fact, even when a mechanical issue was discovered, Colonial stood behind their product 100% and handled repaires without question.
I could not be happier with the way I was treated and the service that was given to me. I felt they went above and beyond what I would have ever expected froma car dealership.
I am not the type to write to a newspaper, but after the way I was treated I felt it was the least I could do to thank Colonial Motors for their great service and customer care. They give small town business a good name and give customers a good reason to shop at their dealership.
Sincerely, Lindsay
Nicole, this is Mike E. I purchased your 2004 Orange Mustang GT Convertible back in early September. I would just like to express to you, and everyone at Colonial Motors how happy I am with my new car. I grew up with junk cars that never really ran properly, so buying this car was like heaven on earth. And, to add on top of that the fact I grew up insanley in love with Mustangs! I knew from the moment I saw it on the internet that I was going to buy it. I not only bought it, it was the best decision I've ever made - I have never been so happy. I haven't had one single problem with the car. It runs great, it looks great, and most importantly, I look great in it, ha ha. My dad and I both agreed that we had a very good feeling about buying the car from you and the business. We felt it was a very nice family ran business. I personally hope that I can return to Milford and buy my next Mustang! Sincerly, Mike
Dear Jeff & Staff, I was gob smacked when I opened my mail the other day. Not only did you take time out of your busy day to sell us a fine automobile, you sent us a gas card to fill it up and drive it! Life is good. Thank you so very much for your kindness. It has been great doing business with you over the years.
Robert E & Joyce Lee
Jeff & Colonial Motors Staff: What a nice surprise to recieve your check for $100 today. Having purchased my Taurus almost a year ago, I did not anticipate that Colonial Motors would help me in any way. I placed a call to you in hopes that you would tell me my warranty would still apply in my situation. As the warranty period has expired on my vehicle, I didn't expect the generosity you have extended. I want to thank you and assure you that I will keep you in mind in the future. You have gone above & beyond your obligations to me as a customer. As I said on the phone, I love the Taurus and am happy to recommend your business to anyone. Milford is lucky to have you here! Thanks again, Connie
Dear Jeff, I would like to take the time to let you know how how much have been enjoying my 2002 strawberry colored Accord. It had been almost 3 months and I have had not one complaint. I really love the color and the sunroof! I have to say you made my buying exerience pleasurable and I will definitely recommend my friends and family when it comes time to purchase their next vehicles. I hope by time that I get rid of this car you guys will be able to help me find my next one. Take care and I will see you in the future. Sincerely, Tracy
Jeff, received your card in the mail and just wanted to let you know that I am thoroughly enjoying my hemi magnum. Of course the gas prices jumped up as soon as I bought it but you re right the little extra in gas is well worth the ride. I sure love the feel of that engine when it kicks in. Got my first speeding ticket in it though, going 88 in a 70 but he only wrote me up for 5 over so I didn t get the points. What a nice police officer, yuck yuck. Honestly, it rides so smooth sometimes I don't realize how fast I m going. I ve never had a sunroof before so that s a bonus and I m using the heated seats already for my old bones. Thanks for taking the time with me, I enjoyed meeting you and your family and will definitely be back. Wendy
Just wanted to say thank you, again, for the wonderful experience of
buying my dream car. I took my little Mustang out for a drive on Saturday
and on Sunday, I cleaned "him" all up, again. Could you let me know what
I should be using on the tires, chrome, and a good car wax.
Thank you, Joyce
Dear Jeff, many thanks for the best car buying experience we ever had! Your no pressure and helpful attitude made our car purchase of our Vibe a pleasant experience. You gave us a very fair price and helped obtain additional keys and remotes. Please feel free to post this note for future customers. We highly recommend your dealership and would like to purchase our next vehicle from you. Charles & Deanna
Jeff, I want to let you know how much I appreciate your help in getting my car fixed. As a single working mom I need my car! You guys have always been great but now you're more than great! Sincerely, Janet
Jeff, Pam and I wanted to say how happy we were with our 2003 Grand Cherokee. We have always had negative experiences with other dealers and it was extremely enjoyable buying from you! I will recommend you to all my friends looking for a vehicle.
I am so grateful for the fantastic service on my Jeep! You and your company are one of the finest and most compassionate car dealers of all time! I am very grateful and a customer for life! Thank You! Tammy
Jeff, Just a note to let you know that we are extremely satisfied with the 2002 Sonoma we purchased from you. We recieved your note of thanks and just wanted to let you know how much we appreciate the way you handled the entire sale. I will be looking for another car soon and definatley will keep your website on my "favorites" list. Thanks again, Tom
We are indeed enjoying our LeSabre. Thank you so much for all your trouble in finding us just the right car. We especially like the heated seats. My hemeroids have cleared up, and what we are saving in ointmant we are going to use to take a trip in our new automobile! Thank you again for being so helpful. You are the best! Robert P.S. Feel free to post this.
I want to thank you for your help in purchasing my beautiful red Dodge Neon! i absolutely love it, and appreciate the fact that your support, not pressure, helped to 'seal-the-deal'! Also suggesting we go to the school credit union was an excellent idea! Everything went so smoothly....I still have a hard time believing it. Thanks Again, Cheryl
Jeff, thak you so much for all of your help with the extended warranty repair. I know you went way beyond your call of duty with getting it to work. Colonial Motors is great. I wouldn't buy a car from anyone else. Thanks! Judy
Jeff, Thank you for fixing my brakes and seeing they were fixed the right way with the right parts. You are a good business man and friend.
Thanks again, Ruth
To the Saunders Family,
Thank you so much for keeping the Beetle in hiding for us. She was so surprized, she didn't expect a thing. Once again, thank you for helping us to pull the surprize off. Juris & Debbie
Jeff, It's easy to say 'thank-you', what's difficult to do is express the many thought behind our thanks to you. What can we say but thank you and God Bless you and your whole family for your good heart.
Blessings, Ed & Jeanie
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Hey Jeff, I just wanted to say thank you for my Jeep, you are a awsome person, you actually made buying my jeep a wonderfull experience. I have alot of fear when I would think about going to a car dealership, but i didnt have that with you. It was a good experience. I will continue to spread your name to all my friends and family, Thanks again. Arlene B.
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Hi Jeff! Thought you might want to have our testimonial . Our family has been buying vehicles from Colonial Motors since the 1970's. For this one, we drove 500 miles to get to your place. We have always been able to trust that whatever we buy from you will be of top quality at a good price. This picture with our "new" 2007 Ford Edge was taken by the lower harbor docks in Marquette, MI. Thanks so much for helping pick just the right vehicle for me! Continued best wishes to you and yours, Tom and Beth Maki. Negaunee, MI
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